Privacy policy

Industrial Welding Services Ltd is the data controller for the information described here. You can reach us at 5 Winchester House, The Square, Seller Street, Chester, CH1 3AJ, United Kingdom, by email at info@industrialweldingservices.co.uk, or by phone on +34 617 075 357 / +44 7565 441905.

Industrial Welding Services Ltd is registered in England and Wales under company number 13820456, with its registered office at 59 Handbridge Square, Chester, Cheshire CH1 4GR.

We are entered on the UK Information Commissioner's Office register: organisation name Industrial Welding Services Ltd, order reference 00b2eb260457, registration reference ZB732850.

The enquiry form collects your name, your email address, your phone number if you choose to give one, and whatever you write in the message. It reaches us as an email and is not stored in a database on this site.

Our hosting provider keeps standard server logs: IP address, browser and device type, the pages requested and the time of each request. These are generated automatically by the web server.

Google Analytics sets cookies in your browser and sends Google the pages you view, an approximate location derived from your IP address, your device and where you arrived from.

We use the details in your enquiry to answer you, to prepare a quote and to carry out the work you ask us for. The lawful basis is that the processing is necessary to take steps at your request before entering into a contract, and to perform that contract (UK GDPR Article 6(1)(b)).

We use server logs to keep the site available and to investigate abuse or technical faults. The lawful basis is our legitimate interest in operating a secure and reliable website (UK GDPR Article 6(1)(f)).

We use analytics to see how the site is used and improve it. The lawful basis is our legitimate interest in understanding how visitors reach and use it (UK GDPR Article 6(1)(f)).

We do not use your details for marketing unless you ask us to, and we never sell them.

Your data is handled by our hosting, email and analytics providers, which act on our instructions and are bound to keep it confidential: Cloudflare hosts this site and delivers the contact form, and Google provides the analytics.

Beyond that, we disclose personal data only where the law requires it, or where it is necessary to establish or defend a legal claim.

We keep enquiry correspondence for as long as there is a live commercial relationship, and for up to six years afterwards where we need it to meet contractual, insurance and tax record-keeping obligations. Server logs are kept for a short period, typically a few weeks, and then discarded.

Under the UK GDPR you can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. Write to info@industrialweldingservices.co.uk and we will respond within one month.

If you are not satisfied with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

This site sets Google Analytics cookies, so loading a page sends a request to Google. It sets no advertising or profiling cookies, and everything else — fonts, images and video — is served from our own domain.

You can block or delete these cookies in your browser at any time. Nothing on this site depends on them.

Our providers store data in the United Kingdom and the European Economic Area wherever possible. Where data is processed outside it — Google Analytics processes in the United States — we rely on the safeguards permitted by the applicable data protection law, such as an International Data Transfer Agreement or standard contractual clauses.

We may update this policy as our practices or the law change. The date at the top of this page tells you when it was last revised.